General Conditions of Sale

These conditions apply to every order placed on dronefpvstickers.com, operated by PinyaLabs – Ivan Izquierdo, Entrepreneur Individuel (SIRET 893 883 751 00016). By placing an order you accept them.

1. Prices

Prices are in euros. VAT not applicable, article 293 B of the French General Tax Code (CGI). The price shown in the cart and at checkout, including any quantity discount and shipping, is the final price you pay.

2. Returns and right of withdrawal

Stickers that are not personalised (every design in the shop, in whichever size, colour, version or pack you choose): you may withdraw from your purchase within 14 days of the day you receive your order, without giving a reason. To do so, tell us by email at contact@dronefpvstickers.com, for example with the model form below (optional), and we will reply with the return address. Send the stickers back unused, on their backing, within 14 days of telling us. The cost of returning them is yours. We refund the stickers, and the standard shipping if you return your whole order, within 14 days of receiving your message, with the payment method you used. We may wait until we have received the stickers, or proof that you have posted them.

Personalised stickers (printed with text, a QR code, an operator ID or a number you typed, or with a photo or design you sent): in accordance with article L221-28 3° of the French Consumer Code (article 16(c) of Directive 2011/83/EU), the right of withdrawal does not apply to goods made to the customer's specifications or clearly personalised. Each product page says which kind it is.

Print problems: if a sticker arrives misprinted or faulty, email us a photo and we will reprint it free of charge, or refund it if you prefer. Please tell us within 14 days of delivery if you can. This does not limit your legal guarantee of conformity.

For custom stickers, you must send your photo or design, either by uploading it after your order or by email to file@dronefpvstickers.com with your order number. Production starts once we receive it. You confirm you have the right to use the images you send.

3. Shipping

We ship by post from Valencia, Spain, to Europe, including Greenland, the United Kingdom, Switzerland and Norway, excluding Albania, Armenia, Bosnia, Cyprus, Georgia, Malta, Moldova and Russia. The checkout only offers the countries we deliver to.

Orders are typically processed and dispatched within 1–7 business days after purchase. Delivery times then depend on your location and local postal services.

Please double-check your name, address and phone number: once an order has been dispatched, the shipping details can no longer be changed. If a customer rejects a parcel or fails to pay applicable duties, taxes or customs fees, no refund will be provided.

4. Shipping costs

Shipping costs €2 per order and is free for orders of €15 or more (after discounts). This price may change with postal tariffs; the amount shown at checkout applies. Shipping fees are non-refundable once the purchase has been made, except when an order is lost or damaged.

5. Lost or damaged items

In the rare event that your order is lost or damaged in transit, contact us as soon as possible. We will either refund you or send a replacement free of charge.

6. Quantity discounts

Quantity discounts are calculated on the total number of items in the cart and applied automatically at checkout. They cannot be combined with other offers unless stated otherwise.

7. Payment

Payment is taken at checkout through Stripe, by card, Apple Pay, Google Pay or PayPal (depending on availability). Card details are handled by Stripe and never reach our servers.

8. Purchase restrictions

There are no age restrictions on purchasing our products.

9. Liability

Water damage is not covered for stickers that are not labelled as waterproof. Regulatory labels (operator ID, class markings) are provided as a convenience: you remain responsible for the information displayed on your drone and for complying with the regulations that apply to you.

10. Contact and disputes

Questions about an order or these conditions: contact@dronefpvstickers.com. These conditions are governed by French law. In case of a dispute, you may use a consumer mediation service or the EU online dispute resolution platform before going to court.

11. Model withdrawal form

Complete and send this form only if you wish to withdraw from your purchase (see section 2). An email with the same information is enough.

To: Drone FPV Stickers, PinyaLabs – Ivan Izquierdo, Entrepreneur Individuel, contact@dronefpvstickers.com

I hereby give notice that I withdraw from my contract of sale of the following goods: …

Order number: … · Ordered on: … · Received on: …

Name: …
Address: …

Signature (only if this form is sent on paper): …
Date: …