1. Returns and Refunds: Due to the nature of our print-on-demand service, we do not offer refunds for change of mind. However, if you encounter any quality issues with your order, we’re happy to provide a refund or exchange. Please contact us within 14 days of receiving your order to initiate the process.
2. Shipping: We offer worldwide shipping via post mail. As we are based in Valencia, Spain, delivery times may vary depending on your location and local postal services. Orders are typically processed and dispatched within 1 to 7 business days after purchase.
For international shipping, we currently serve continents including Europe, including Greenland (excluding Albania, Armenia, Bosnia, Cyprus, Georgia, Malta, Moldova, and Russia). Please note that we do not ship to countries outside these specified continents.
The shipping fee is non-refundable once the final purchase has been made. To ensure smooth international delivery, we request accurate details including address, name, and number. In case any information is changed by the customer once the order has been dispatched, there’s no way to change the shipping info. If a customer rejects or fails to pay the final bill value along with applicable duties, taxes, customs – no refund shall be provided.
3. Shipping Costs: Shipping costs are 2€ for all orders. (last updated 2024)
This price is subject to change based on the current tariffs provided by the postal service.
4. Lost or Damaged Items: In the rare event that your order is lost or damaged during transit, please contact us as soon as possible. We will either issue a refund or send a replacement item free of charge.
5. Purchase Restrictions: There are no age restrictions on purchasing our products.
6. Payment Methods: We accept PayPal, Google Payment, Apple Pay, and credit card payments for your convenience.
7. Liability: Please note that water damage is not covered under our refund policy for stickers that are not labeled as waterproof.
By placing an order with us, you agree to adhere to these General Conditions of Sale. If you have any questions or concerns regarding your order or our policies, please don’t hesitate to contact us at contact@dronefpvstickers.com.